Penang Hill’s ticket counters open every day from 6.15am to 9.15pm while the funicular service runs from 6.30am to 11.00pm (last trip from the Upper Station to the Lower Station).

Please take note that the funicular service will be shut down for its bi-annual scheduled maintenance.

For more information, please visit https://www.penanghill.gov.my/index.php/en/tickets

Their business usually runs form 9.00am to 7.00pm.

Please see the complete ticket price list of Penang Hill funicular service at http://www.penanghill.gov.my/index.php/en/tickets.html

While on-site ticket purchase is available at the ticketing counters, you are encouraged to pre-purchase tickets online prior to the visit to save time and skip the queues.

For online ticket purchase, please visit http://www.penanghill.gov.my/index.php/en/tickets.html.

We accept cash. Following the unprecedented coronavirus pandemic, it is encouraged that visitors make payment through the CARDLESS, CASHLESS and CONTACTLESS way via credit cards (VISA, MasterCard, AMERICAN EXPRESS and Union Pay) and e-wallet via Touch ’n Go, Grab Pay, ALIPAY, WeChat Pay and QRPay.

Through Fast Lane, visitors are able to opt for a shorter waiting time and avoid the long queues at the ordinary queue lane. This is recommended for visitors who are in a rush or have a short time to explore Penang Hill.

The date for your visit cannot be changed once it is set. The ticket is only single-use.

For further inquiries, please email inquiries@penanghill.gov.my

One-way ticket can only be purchased on-site at the ticketing counters at the Lower Station.

No. Online ticket purchased must be made AT LEAST 24 hours prior to the visit.

Tickets sold are non-refundable.

Upon a successful transaction, you will be directed to the ‘Payment Complete’ page with the booking number. A notification with an e-Ticket will be sent to the email address used to make the booking.

Alternatively, you may also click ‘Download Ticket’ on the ‘Payment Complete’ page to save the e-Ticket for redemption.

3D Secure is created for VISA/MasterCard/JCB to further secure CNP’s (Cardholder Not Present) internet transaction which creates a ‘trust chain’ for every secure payment made.

This is to assure users that when they shop online, all information and transactions are exclusively meant to be used by them only.

Each credit card has its own version, for VISA, it is “Verified by Visa”, MasterCard is “MasterCard SecureCode”.

When making payment using a 3D Secure credit card, the service will automatically launch a 3D Secure window.

You can register for it with the credit card issuing bank.

All transactions are subject to the approval of your issuing bank/payment provider.

Please contact your issuing bank for more information.

If your credit card is 3D Secure, you must authenticate the transaction to complete the payment. Should you fail to do so, the transaction will be unsuccessful.

• Ensure sufficient credit/balance
• Ensure payment details entered correctly
• Ensure credit/ debit card has not been reported stolen or used for fraudulent activity
• Ensure e-Commerce transactions have been enabled for credit/ debit card

You can purchase the tickets on TripAdvisor.

A transaction notification from iPay88 (email address: sales@iPay88.com.my) with an e-Ticket from Penang Hill will be sent to the email address registered for the booking.

Please check the junk/spam mail if you do not find it in the inbox.

In case a wrong email address has been registered for the booking, please send the correct email address to inquiries@penanghill.gov.my so that we can resend the e-Ticket.

Alternatively, you can also redeem the purchased ticket at No. 5 ticketing counter by providing email address or phone number for verification purposes.

Kindly check on your junk/ spam mail if you do not find the E-Ticket in your inbox.

If you have entered the wrong email address when purchasing, kindly send your updated email address to inquries@penanghill.gov.my for us to resend the confirmation email to you.

Alternatively, you may redeem the purchased ticket(s) at our ticketing counter by providing your email address or phone number to the ticketing personnel.

No. It is free admission for children aged BELOW 4 years based on their actual date of birth. However, they must be accompanied by adults throughout the visit.

There is the MyKad rate which is applicable to visitors who present valid Resident ID in Malaysia including MyKad, MyKid, MM2H and Work Permit at ticketing counters.

Your spouse is eligible for the special rate as long as he/she can present the valid Resident ID in Malaysia.

The Sunrise/Sunset rate is only available on selected days. Please check the availability at https://penanghill.gov.my/index.php/en/tickets for futher details.

Visitors who are MyKad/MyKid holders get to enjoy the special rate for on-site purchase only at the ticketing counters at the Lower Station, from 6.15am to 8.00am.

Visitors must board the funicular by 9.00am.

There is no special rate for walk-in students. However, Penang Hill Corporation (PHC) supports educational institutions by offering a special discount for group visits.

Request for group visits must be sent through email at least FIVE (5) business days in advance. Please visit https://www.penanghill.gov.my/index.php/en/tickets for more information about the procedure.

The E-boarding system aims to ease waiting lines and provide for a seamless boarding experience at the funicular station. Ticket receipts issued contain batch numbers, estimated boarding time and allow visitors to plan their visits better. Through E-boarding, visitors are also able to check for their boarding time through the QR code and will only need to go to the station when it is nearer to time of departure.

Please see the complete ticket price list of Penang Hill funicular service at http://www.penanghill.gov.my/index.php/en/tickets.html

While on-site ticket purchase is available at the ticketing counters, you are encouraged to pre-purchase tickets online prior to the visit to save time and skip the queues.

For online ticket purchase, please visit http://www.penanghill.gov.my/index.php/en/tickets.html.

We accept cash. Following the unprecedented coronavirus pandemic, it is encouraged that visitors make payment through the CARDLESS, CASHLESS and CONTACTLESS way via credit cards (VISA, MasterCard, AMERICAN EXPRESS and Union Pay) and e-wallet via Touch ’n Go, Grab Pay, ALIPAY, WeChat Pay and QRPay.

Through Fast Lane, visitors are able to opt for a shorter waiting time and avoid the long queues at the ordinary queue lane. This is recommended for visitors who are in a rush or have a short time to explore Penang Hill.